Once products or services have been ordered, cancellations are generally not permitted. Tata Software Solutions does not accept returns for goods or services that have been sold. Nevertheless, we reserve the right, at our sole discretion, to evaluate the possibility of accepting a return request for a product or service, potentially resulting in a partial or full refund in specific situations. In cases where a refund is approved, please be aware that it may take approximately 5 to 6 working days for the refund to be processed and credited back to your original mode of payment.