Policies
Delivery Policy
At Tata software Solutions , we assure you that all online purchases will be delivered to you within 24 hours of payment confirmation. Once your payment is verified, an automated email will be dispatched to your designated email address, furnishing download instructions and including an invoice. Furthermore, our representative will reach out to you via the provided contact number to offer installation support. We recommend that you retain the invoice received in your email inbox for your records.
Cancellation Policy
Order cancellations will be entertained primarily in instances where customers have placed an order in error. Nevertheless, we reserve the right, at our sole discretion, to review and potentially accept cancellations in other situations, with refunds being issued either partially or in full.
Refund Policy
Once products or services have been ordered, cancellations are generally not permitted. Tata Software Solutions does not accept returns for goods or services that have been sold. However, we reserve the right, at our sole discretion, to assess and potentially approve a return request for a product or service, along with issuing a partial or full refund in certain situations. In cases where a refund is approved, please be aware that it may take approximately 5 to 6 working days for the refund to be processed and credited back to your original mode of payment.
Privacy Policy
We highly prioritize and deeply respect your privacy at Tata Software Solutions In the routine course of delivering our services, we gather essential information such as your name, address, email, and phone numbers for internal record-keeping purposes. Your contact details are used for sending you products and services in alignment with your orders and preferences. Additionally, we utilize your name and address for the purpose of generating bills and invoices. Rest assured, we have a strict policy against sharing your information with third parties, except in cases where it is mandated by law.
